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Privacy Policy

At 3joygames, we take your privacy very seriously, almost as seriously as we take winning at chess (just kidding, way more serious than that). Your personal data is important to us, and we promise to handle it with care, in line with all the rules and regulations set by Canadian and European laws. We don’t ask for any personal information just to check out our website, but we do want you to feel secure when you do.

Overview

This Privacy Policy explains how we collect, use, and protect your personal data while you’re browsing our site and shopping for your favorite 3joygames.

1. Who's the Boss of Your Data?

We are! The friendly folks over at 3joygames INC., a company registered in Canada, are responsible for looking after your data. If you have questions about your data, reach out to us—we’ll respond faster than a pawn racing to the promotion square.
  • 3joygames INC.
  • Company Number: 123 456 789
  • Company Address: 44 Flatfield Terrace, Scarborough, Canada

2. Scope & Acceptance of This Policy

This policy applies to the information we gather on our website, www.3joygames.com, and does not extend to other websites or third-party platforms like Facebook®, Instagram®, or Twitter®. By using our website, you agree to this privacy policy. If you're not cool with it, feel free to exit—though we’d miss you!

3. What Data Do We Collect?

We collect personal information to make your shopping experience as smooth as possible. Here’s what we might gather:

  • Contact Info: Your name, phone number, email address, password, house address, and other contact details—so we can send your awesome board games to the right address.
  • Payment Info: For processing your orders (rest assured, we’re not storing your credit card details, just using them for the purchase).
  • Browsing and Order History: Preferences, interests, products viewed, delivery incidents, and claims to know what you’ve been eyeing and purchasing.
  • Device Information: Like your IP address, so we can keep our website running smoothly.

4. When Do We Collect Your Data?

We gather your information when you:

  • Create an account with us (“My Account”).
  • Subscribe to our newsletter (don’t worry, no spam—only fun updates).
  • Make an order (so we can ship your chess or checkers game, pronto!).
  • Browse our site and view products or services.
  • Leave a review or contact us.

5. Why Do We Collect Your Data?

We use your data to enhance your shopping experience:

  • To process your orders and ship your games.
  • To send you updates like new game releases or sales (no “we're totally not a robot” emails here).
  • To measure our website performance and improve it.
  • To respond to customer service inquiries.

We promise not to use your data for anything else without asking you first. Your personal data will not be transmitted or transferred to third parties without proper notice.

6. Who Sees Your Data?

We keep your personal info in-house, but we may share it with trusted partners:

  • Shipping Partners: To ensure timely delivery of your orders.
  • Payment Processors: To securely handle your payments.
  • Customer Support: To address any inquiries or issues.
  • Marketing Advisors: To provide you with new deals and tailor your shopping experience.
  • In rare cases, your data may be shared with legal authorities or other third parties as required by law.
  • Additionally, 3joygames INC. may forward your data to various third parties (maintenance, logistics, payment, marketing services, etc.) and its professional advisers (lawyers, accountants, auditors, insurers, and banks).

7. Do We Send Your Data Outside Canada?

Currently, we’re keeping things local in Canada. If we ever send your data outside the country, we’ll ensure it remains protected and secure.

8. How Long Do We Keep Your Data?

We retain your data for as long as necessary to fulfill the purposes for which it was collected. In some cases, we may keep it longer for legal reasons or to handle customer service issues. When your data is no longer required, 3joygames INC. will delete it or render it anonymous.

9. Your Rights

You have the power to:

  • Access your data (ask us what we have and we’ll show you).
  • Correct any mistakes (if something looks off, let us know!).
  • Delete your data (if you no longer wish to receive updates or be part of the 3joygames family, we can remove you).

You can also ask us to limit how we use your data. To exercise your rights, please visit your “Account Settings” or reach out to us at support@3joygames.com. In some cases, we may require you to verify your identity before processing your request.

10. Data Security

We take security seriously—like a chess master protecting their king. We use secure methods to keep your data safe. However, nothing is 100% foolproof on the internet. By using our website, you accept these risks. In the limits permitted by law, we disclaim responsibility for any direct or indirect damages, losses, or costs resulting from unauthorized access, loss, or alteration of your personal data.

11. Updates to This Policy

If we make any changes to this policy, we’ll update it here and may send you a friendly heads-up.